Complete Physical Rehabilitation Insurance Information​

At our Elizabeth and Jersey City, NJ physical therapy clinics, we are dedicated to making our services accessible to as many people as possible.

We are in-network with the following plans, listed as “IPTA Clinical, LLC” in all insurance provider directories:

  • AETNA (PPO, EPO, POS, HMO)
  • AETNA Medicare
  • Amerihealth (PPO, EPO, POS, HMO)
    • (REFERRAL REQUIRED FOR HMO & POS)
  • Amerihealth Administrators
  • Anthem Blue Cross Blue Shield
  • All Auto Insurances
  • Blue Cross Blue Shield (commercial plans only. We are not contracted with Medicaid/NJ Health/NJ Family Care Plans)
  • Horizon BCBS of New Jersey
  • BCBS Out Of State
  • Highmark
  • Empire Health
  • Braven Health (Horizon Medicare Advantage Plan)
  • Cigna
  • Cigna Medicare
  • Clover Health
  • Humana
  • Independence Blue Cross Plans
    • IBC – Personal Choice
    • Keystone Health Plan East (REFERRAL REQUIRED)
  • Independence Administrators
  • Magna Care
  • Medicare
  • Medrisk
  • Meritain
  • One Call
  • Qualcare
  • TriCare
  • United Healthcare
    • United-Oxford
    • United AARP
  • UMR
  • US Family Health Plan / Orthonet
  • VA Community Care Network (VA Referral Required)
  • Wellcare
  • Workers’ Comp (Case by Case Basis, Contact Your respective clinic for more information)

Insurance Related FAQs

How Do I Find Your Clinic On My Health Insurance’s Website?

If you would like to confirm our in-network status with your insurance company, please note that as of May 1st, 2023, we are now listed in provider directories under our parent company name, “IPTA Clinical, LLC“. Our physical therapists, Dr. James Pumarada, Dr. Asha Pumarada, and Humberto Colmenares, can also be searched by name in many directories as well.

Do I Need Any New Paperwork To Continue Physical Therapy?

If you are a current and active patient with Complete Physical Rehabilitation, there is nothing that you need to do right now!

Just keep attending your scheduled PT visits according to the care plan put in place by your physical therapist. Our front office staff will contact and help guide you if there is anything that will be needed in order to continue with physical therapy.

What Is My Financial Responsibility After May 1st?
All in-network level coverages will immediately take effect for all patients on May 1st, 2023. Our office falls under the “Specialist” category for most insurance plans. Copays and any other financial responsibilities are normally printed directly on your insurance card. Remember, it is our policy is to verify all insurance information when insurance will be used as the primary payment method (see FAQ page for more info).
I attend acupuncture as well. How will that work?
Dr. Carla Lescano will still continue to work out of both the Elizabeth and Jersey City, NJ clinics of Complete Physical Rehabilitation. All scheduling will continue as normal, either by contacting Dr. Carla directly or speaking with either the (908) 944-9320 (Elizabeth) or (551) 236-5455 (Jersey City) clinics. Please note that insurance claims for acupuncture will continue to be handled separately through Balance By Acupuncture.

Please feel free to speak to our front office staff, as they are prepared to help guide you through this process.